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Transportation Workers ID Credential Problems

29 August 2008

TWIC technical problems slowing implementationThe Transportation Workers Identification Credential program is running into technical problems. According to a report from the National Maritime Security Advisory Committee’s TWIC Working Group, the biometric ID card is plagued with slow delivery time, inability of scanners to record fingerprints, incorrect information on the card, darkened photos, expiration date errors, and security features failing to print.

Applicants report waiting for hours at enrollment centers and they are often required to make multiple visits. The TWIC website has had maintenance issues, navigation issues, password problems and incorrect information.

Port workers initially were supposed to begin using their cards for entry to secure port facilities by September, but the deadline was pushed back to April 2009 for much of the country.

Link: Federal Computer Week
Link: TWIC Program

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