A customshouse broker, or customs broker as we will call them, is to imports what a freight forwarder is to exports. A customs brokers function is to facilitate imports while protecting U.S. tax revenues. These individuals are licensed by the U.S. Department of the Treasury and follow instruction under the U.S. Customs Bureau. The relationship between a customs broker and his client are confidential, but due to the responsiblity of keeping accounting records and entry processes on behalf of their client they must be given power of attorney.
Use of an ABI broker is highly recommended. ABI stands for Automated Broker Interface, customs brokers use this to transact with the U.S. Customs Service Automated Commercial System (ACS). Use of ACS facilitates transactions and allows for status checks on a shipment in the clearance process. Most importers choose to pay the nominal customs broker fee than attempting to process their own imports.
There are several benefits to using a customs broker:
1. Customs brokers usually receive a discounted shipping rate.
2. Customs brokers have access to the ACS system for customs clearance facilitation.
3. Customs brokers are experts at importing and can save you from making costly errors.
4. Customs brokers may also use their bond to cover goods which will save the importer from having to secure a bond.
It is best to gather competitive quotes from a few different sources before selecting the customs broker who will handle your imports.

